How Will eRetailers Keep Customer Data Secure This Holiday Season?

By Enterprise Security Magazine | Wednesday, December 04, 2019

Information SecurityThe holiday season is coming soon, and retailers must be looking for hacking and other cyber fraud. How are retailers going to protect customer data and the privacy of the company?

FREMONT, CA: Many people prefer e-stores when it comes to shopping, as it's the most convenient option. Online shopping, however, also poses risks to customers who rely on access and convenience. As the holiday season begins, the first question in retailers ' minds is how to meet the accessibility demand of consumers without losing sales and industry. It's up to you on the retailers on how to shield their clients' data privacy. However, this is not easy work.

Due to the vast amount of credit card information they have, retail companies and businesses are the most attractive targets of data theft. Hackers continue to seek the opportunity to exploit unrestricted remote access techniques that turn them into privileged insiders from external intruders, enabling them to access relevant information and systems.

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The following are three risk mitigation strategies for retail companies.

1. Applying tokenization, data-centric encryption, and multi-factor authentication

Two-factor authentication by linking the account to the apps increases the level for password protection. These security measures help companies to protect sensitive information while maintaining usability at the same time. Companies offering these products to their customers serve as an external hacker roadblock. Even if a fraudster guesses the username and password, and two-factor authentication will need a code which will appear only on the mobile phone.

2. Leverage a third-party service to provide outside support and advice

This kind of pain point helps the organization to engage the web development organization for maintenance work. Software management organizations make sure that the websites stay upgraded with software and service updates along with added security. In case the original web developer does not provide this That form of pain point helps the entity to participate in maintenance work with the web development agency. Enterprises in software management ensure websites remain updated with software and service upgrades along with added security. If the original web developer does not provide this, other development companies can step in to provide outsourced support as a kind of service. Based on the budget and the level of security required by the website, a monthly security fee may end up being a lower price to pay as opposed to a cyberattack cost.

3. Advance input fields with CAPTCHA or form validation

Fields of input allow fraudsters to insert harmful software where most people type harmless text. It is possible to install form validation to protect the website from this type of attack, which rejects harmful software. One widely used approach is CAPTCHA, which uses questions about character recognition or photos to help differentiate between human users and bots that can be used. The solutions listed above can provide a starting point for a much healthier website and a stronger company.

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