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Enterprise Security Magazine | Wednesday, May 01, 2024
Process automation benefits IT teams in terms of time and resources. It also minimizes the time consumers must spend waiting for the IT department to finish processes on which they rely. In both cases, process automation boosts productivity while lowering expenses.
Fremont, CA: IT process automation utilizes automated resources and services to oversee the operational activities of an organization. Some common examples of IT process automation involve the automatic configuration of access privileges for new employees and the automatic generation of emails to notify users when their email accounts are nearing their storage limit, among others.
The advantages of process automation go beyond time and efficiency gains. Process automation can also contribute to enhancing the overall security within the company.
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Take into account the following scenarios that demonstrate how process automation mitigates the security risks associated with each user in the enterprise.
Phishing Tests
Phishing attacks are one of the most severe threats to modern cybersecurity, and process automation can help firms combat them.
Sending imitation phishing emails to users is one of the most effective techniques for testing your organization's resistance to phishing. The emails include links intended to resemble those found in true phishing content. By tracking how many users open the links, you can determine how many are vulnerable to phishing. You can also identify certain users who would benefit from additional education on why phishing is bad.
Manual phishing testing is possible, but it is unfeasible to perform on a large scale. A better method is to use process automation technologies to generate imitation phishing emails and run tests regularly.
Managing Rogue IT Risks
Organizations frequently invest significant effort in safeguarding the business tools their workers are expected to use. For example, they monitor company email systems for phishing emails and guarantee that client data kept on CRM platforms is secure.
However, your efforts would be in vain if your staff used unapproved solutions at work, a behavior known as rogue IT. For example, an employee could utilize a third-party email provider your IT team does not support or manage. Some employees act on purpose to avoid company security rules. Still, in many cases, employees do not realize how using third-party software might pose security problems. They are unaware that they are more susceptible to phishing assaults on a platform that lacks anti-phishing measures, for example.
Process automation can reduce the risks of rogue IT by ensuring that officially authorized systems are tightly connected with business processes. For example, suppose the productivity software workers use daily is coupled with your corporate email service so that routine emails are generated automatically on the sanctioned email platform. In that case, you lessen the danger of employees using third-party services.
Increasing Security Visibility
A typical security team checks infrastructure and applications for threats. However, to acquire as much insight as possible into potential dangers, enterprises should do more than simply monitor IT resources. They should also examine the behavior of all company users to identify potential threats.
Process automation is beneficial in this case because it generates a trail of digital breadcrumbs that IT staff can monitor to spot anomalous behavior by users throughout the enterprise.
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