enterprisesecuritymag

Using Technology to Supplement Human Action

Enterprise Security Magazine | Friday, December 16, 2022

Although technology plays a significant role in the efficient administration of a business, people continue to be essential to long-term success.

FREMONT, CA: The importance of people in businesses is frequently undervalued among the tremendous advancements in technology. Although technology plays a significant role in the efficient administration of a company, people continue to be essential to long-term success. Using cutting-edge technologies to give people information to make smarter, more informed decisions is critical as organisations aim to boost resilience, agility, and innovation.

Employees still play a big part in logistics, for instance, in the supply chain industry. Despite the rapid advancement of automation, businesses still require workers in warehouses for a variety of tasks, including pick-and-pack, handling advanced shipment notices, dispatch, customer interaction, and brand loyalty building. They are still necessary for the first and last mile. Organisations see the highest performance increases in these areas by implementing technology like artificial intelligence (AI) and machine learning (ML).

Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.

These tools support subject-matter specialists' years, if not decades, experience. Through the use of prescriptive insights that significantly enhance results and boost productivity, they enable people to become more proactive. This combination of technology and people substitutes the loss of tribal wisdom while improving the quality and scope of every choice.

This relates to the expertise gained by seasoned workers familiar with the quirks of particular regions, markets, or clients. This information might follow them into retirement, resulting in missed opportunities or unanticipated challenges.

For instance, despite the timings listed on the schedule, a long-time manager in a warehouse may be aware that a certain delivery always arrives a little early. If they depart and take that information with them, there may be a problem when the delivery arrives early the following week, and the loading dock is not prepared, leading to delays.

Utilising AI, ML, and prescriptive insights can assist organisations in avoiding the negative effects of such deviations. Based on previous deliveries, the new manager can receive a weekly reminder to be prepared early for this specific delivery. Overall, leveraging technology to boost the skills of subject-matter specialists results in significantly increased operational efficiency and ensures resilience in the face of a personnel change.

Optimising Resource-allocation

Demand sensing, which has historically been a highly complex operation, is a prime example of how these technologies might positively influence. Retailers with multiple locations may be caught off guard by the effectiveness of product promotions in certain areas if they need help to sense changing demand. Take Spar, a significant food retailer in Austria, as an example. Spar discovered it lacked the data necessary to enable proper store inventory control at the shelf level to increase on-shelf availability. Because they were forced to rely on erroneous, out-of-date, and reactive data calculated by a central office, stores risked running out of inventory.

To give managers the necessary control, Spar wanted an end-to-end resource planning and point-of-sale system. It implemented a unified data platform to achieve this goal, providing shop managers with a thorough and precise end-to-end picture of their sales, inventory orders, and delivery. It was possible to accomplish this on a large scale, but the developments continued. Using embedded AI and ML, the company optimised replenishment by real-time sensing of 800 promos in each of its 1,500 locations. Forecasting demand has been greatly improved as a result.

Another illustration is Paltac, a significant Japanese cosmetics wholesaler, which increased labour productivity by shifting 50,000 goods from 1,000 manufacturers to 400 retailers running 50,000 outlets. This was part of the company's digital transformation effort, which was undoubtedly a huge task.

The business created its in-store assistance application using a data platform with AI and ML, which is effectively the first step in the digital journey. Project managers may assign tasks and communicate with team members on the go using the tool, which is accessible as a desktop and mobile app. Team members can also communicate promotional ideas and record their findings.

Paltac has experienced increased productivity throughout its supply chain as a result. This has allowed for a unified workflow with real-time, accurate information, which has helped the company increase revenues, decrease operating costs, and achieve an unheard-of, on-time, in-full (OTIF) metric of 99.999pc. A site will offer producers and merchants, the two ends of the supply chain, information as the system evolves, and the company will integrate AI to automate human assignments.

In industries like retail and supply chain, the use of technology to supplement human activity is already having a significant influence, but its introduction requires careful handling and constant attention to change management. Employees need to comprehend how technology will increase their productivity and enable them to perform more intelligently.

No matter the sector, harnessing data to get real-time visibility and make better-educated decisions is fundamental to empowering individuals. Organisations must gather data from all business areas to achieve a sense and respond solution, with human intervention guided by prescriptive insights. By utilising a smart data fabric architecture, organisations may get the predictive and prescriptive insights they need to deal with demand spikes, disruptions, and limits.

By integrating and normalising various forms of data and utilising embedded AI and ML, this sort of data architecture, supported by a single data platform, aids businesses in overcoming the traditional lack of end-to-end visibility.

In essence, four factors–see, understand, optimise, and act—are crucial for improving human decision-making inside organisations. End-to-end visibility comes first. The insight driven by data is the second. The third is the orchestration and forecast from beginning to conclusion. Additionally, the achievement of end-to-end coordinated decision-making results in the "act" component, which transforms the productivity of the entire company.

Business leaders will gain from implementing this strategy through a single, unified data management platform by having a workforce that is exponentially more productive and responsive.

More in News

Access control systems allow businesses to control who enters their buildings and which areas they can access. They use electronic locks, access cards, mobile devices and software to manage entry. Many also keep a record of who comes and goes and connect with security cameras and visitor management systems, making it easier for security teams to monitor activity around the premises. For businesses, access control involves more than locking doors. Offices, factories, warehouses and data centers need to protect employees, equipment and confidential information without disrupting daily work. Security teams must also manage visitors, contractors and temporary workers whose access needs can change. Traditional methods can become difficult to manage as a business grows. Keys get lost, access cards may remain active after an employee leaves and permissions can become outdated when responsibilities change. Modern access control systems make it easier to manage these situations and keep track of who can enter each area. Managing Access As Workplaces Change Digital systems let administrators assign access based on an employee’s role, work schedule and location. An employee might be allowed into the main office but not the server room or a restricted storage area. Contractors can receive temporary access to specific spaces without being given permission to enter the entire building. When employees take on new responsibilities or leave the company, security teams can update their access without changing locks or collecting keys. If a security problem occurs, entry records can help staff understand what happened. For businesses with multiple locations, a central system makes it easier to manage who can enter each site without handling permissions separately. Access control also makes everyday security easier to manage. Visitor check-ins can be quicker, and valuable equipment and confidential information can be kept out of unauthorized hands. In factories, access can be limited to employees who need to enter certain work areas. In offices, these controls can keep private meeting rooms and sensitive documents accessible only to authorized staff. Cloud And Mobile Technology Change Access Cloud-based access control lets security teams manage permissions through a central platform instead of relying entirely on systems installed at individual locations. This can be useful for businesses with offices, warehouses or production facilities in different regions. “Modern Access Control Systems Make It Easier To Manage These Situations And Keep Track Of Who Can Enter Each Area.” However, moving access management to the cloud requires careful planning. Businesses need to know how their data is protected, who can change permissions and what happens if the internet connection goes down. Facilities that need uninterrupted access may require local controls that continue working during network outages.     Mobile credentials are also changing how employees enter buildings. Compatible smartphones can replace physical access cards, and administrators can issue or revoke digital credentials remotely. This makes it easier to manage new hires, departing employees and temporary visitors. Biometric systems use fingerprints or facial recognition to confirm a person’s identity. They can make getting into a building easier, but businesses need to think about how reliably they work, whether they are suitable for everyone and how personal data will be kept safe. Access control can also make daily security tasks more manageable. Visitors can get through check-in with less delay, while equipment and confidential information remain protected. In factories, businesses can restrict entry to specific work areas based on employees’ responsibilities. In offices, they can limit access to private meeting rooms and documents that should only be available to approved staff. Choosing The Right System Choosing an access control system involves more than comparing electronic locks and card readers. Businesses need to consider how the technology will work with their existing security equipment, employee processes and future needs. Integration is particularly important. Access records become more useful when security teams can review them alongside video footage, alarm notifications and visitor information. Systems that work with existing technology can reduce the need to replace equipment that is still useful. Cybersecurity also deserves close attention. Connected readers, controllers and management platforms can create vulnerabilities if they are poorly configured or not updated regularly. Buyers should examine login security, software maintenance, data protection and the provider’s process for fixing security weaknesses. Access records track when employees enter and leave specific areas. Businesses should decide who can view this information, how long it needs to be kept and when it should be reviewed. Keeping only the records needed for security respects employees’ privacy while helping maintain a safe workplace. Installation requires more than setting up the equipment. Employees need to understand how to use the system, existing security tools must work properly with it and technical support should be available when problems arise. Businesses should also consider maintenance, software fees and future upgrades. A system that appears affordable at first may cost more over time if it cannot meet changing needs or requires too much manual work. A More Connected Security Environment Access control is increasingly being used alongside other workplace security tools, such as employee identity software, building management systems and security cameras. Employees can use their phones to enter buildings, while security teams can manage access permissions for different locations from one place. Monitoring tools can also alert staff to unusual activity, helping them decide when something needs a closer look. Still, businesses need to look beyond convenience. Access checks must remain reliable, facilities should continue functioning during network disruptions and personal information must be protected. Older buildings can present additional difficulties when existing equipment does not work with newer technology. Identifying these limitations early can help businesses avoid unnecessary costs. For business leaders, the best system is not necessarily the one with the most features. It is the one that meets the organization's security needs, works with existing equipment and can adapt as its workforce and facilities change. A wellchosen access control system can protect people and property while making everyday security easier to manage. ...Read more
Cloud computing has revolutionized data storage, application functionality, and digital service delivery for organizations. Business systems are increasingly dependent on access to infrastructure both across different locations and to allow the infrastructure to grow as need dictates. Operational flexibility is definitely beneficial, but it also alters the way information and applications need to be protected. Data can flow across public cloud platforms, across private infrastructure and across services provided by third-party cloud service providers. Understanding how resources are accessed, how information flows, and whether systems are configured correctly; security therefore relies on understanding this. Cloud computing security solutions can provide organizations with the protection they need to safeguard digital assets while allowing cloud infrastructure to be flexible. Security Trends across Distributed Cloud Environments Hybrid and multi-cloud are changing enterprise security. Applications can be run on multiple platforms to meet performance, cost and operational requirements. Each environment can have different tools, settings and reporting methods. Consistency in policy promotes understanding of overall exposure. Central security management facilitates the creation of shared rules and regulations on access, monitoring and configuration, while keeping in mind platform-specific needs. Zero-trust architecture is based on identity-based protection. It needs to be authenticated instead of being assumed based on network location. Policies can consider the user, device, application and sensitivity of the requested resource. Microsegmentation takes it one step further by limiting workload-to-workload interactions, making it more difficult for unauthorized movement to take place should an account or system be breached. The method is especially applicable in case of distributed cloud infrastructure where applications run. Data protection continues to be a key concern as businesses move customer records, financial data and intellectual property to the cloud. Encryption secures information when it is at rest and in transit, and key management controls how the keys are generated and used. Data classification can be used to identify data that requires a higher level of protection. Data loss prevention solutions can then identify sensitive information and block the sharing or transfer of it. It is also important to have clear rules in place regarding the retention, access and safe disposal of data for effective protection. Resolving Operational and Technical Security Challenges Misconfiguration can reveal storage, databases and application services, sometimes by just one missing configuration. As cloud resources are added and changed regularly, manual reviews become challenging. Cloud security posture management helps compare configurations against approved policies to identify any deviations. Insecure configurations can be detected through automated checks in deployment pipelines before deployment to systems. Permissions and configurations change over time as business needs evolve, so it's important to conduct regular reviews. Another issue when using separate cloud platforms to generate logs is limited visibility. Without the information being shared, there can be missed linkages between events by security teams. Centralized monitoring provides a unified perspective of identity activity, workload events and network records. Activity can be correlated in SIEMs, and alerts for suspicious activity can be flagged. Clear alert priorities and response procedures allow analysts to focus on meaningful alerts and not just noise from their systems. Development and operation of cloud workloads must also be addressed. Containers, virtual machines, and serverless applications can be deployed in no time at all, and there is not much time left to give them a late security review. Tools for workload protection track workload activity and detect unusual activity. Development teams can mitigate vulnerabilities by pre-deploying code, software dependencies and infrastructure definition checks. When security testing is included as part of the regular development lifecycle, potential problems can be fixed before they impact production systems. Advancing Protection and Enterprise Resilience Security orchestration can be used to link tools that normally need to be investigated and responded to separately. Automated playbooks can collect evidence, check related alerts and notify the right team. Common actions can be treated consistently, minimizing delays during common incidents. Organizations will need to develop a cautious approach to testing playbooks and establish when human approval is necessary. While automation can enhance an organization's response, a poorly designed automated response may be a disruptive diversion, so safeguards and clear rollback procedures are still important. Workloads that manage sensitive data benefit from an additional layer of protection called confidential computing. Traditional encryption is used to protect information when it is stored or transmitted, but some applications may be required to process information in memory. Hardware-based trusted execution environments can isolate specific workflows and provide information protection while it is operating. The methodology can be appropriate for certain workloads and forms of collaboration that are regulated and sensitive to the use of technology, if supported by applications and infrastructure. Cloud computing security solutions are all about linking the dots between protection and the design, development and consumption of cloud-based services. The various components of identity control, data protection, workload monitoring and tested response plans must be integrated into a comprehensive security plan. Cloud providers who are aware of shared responsibility and who audit their controls as their infrastructure evolves can enhance resiliency while maintaining the cloud's flexibility. ...Read more
AI observability is rapidly evolving as organizations drive AI systems from experimentation into mission-critical environments, driving demand for deeper visibility and control. Businesses are adopting advanced monitoring frameworks that track model behavior in real time, capturing drift, bias, and performance anomalies before they impact outcomes. This shift is supported by innovations in automated diagnostics, explainability tools, and integrated dashboards that bring together data pipelines, model performance, and system health in one place. Challenges around fragmented data sources, lack of standardization, and high operational complexity persist, prompting the development of unified platforms and governance practices to streamline oversight. As adoption scales, the focus is clearly moving toward proactive observability strategies that not only detect issues but also enable faster remediation and continuous optimization across AI-driven workflows.        Why Is AI Observability Essential for Modern Businesses?           As AI becomes integral to business operations, maintaining consistent performance and reliability is increasingly important. AI observability enables continuous monitoring of model behavior, helping organizations identify deviations as data patterns change and reduce the risk of inaccurate outcomes. In the broader security monitoring sector, Live Guard Tech combines real-time surveillance technology with human oversight to identify unusual activity and support timely intervention. Such approaches highlight the importance of continuous visibility and informed responses in maintaining operational reliability. Another key advantage lies in improving transparency and accountability across AI-driven processes. With clearer insights into how models generate outputs, teams are better equipped to interpret results, address biases, and align outcomes with regulatory and ethical expectations. This visibility not only supports compliance requirements but also builds trust among stakeholders who rely on AI-powered insights for strategic planning and customer-facing applications. AI observability contributes to efficiency by streamlining maintenance and reducing downtime. Early detection of issues allows for quicker intervention, minimizing disruptions and lowering the cost of corrective actions. It also enables continuous refinement by highlighting areas for improvement, helping systems adapt to changing business needs. EDAC Systems provides intelligent document capture and records management solutions that improve information accessibility, workflow efficiency and operational oversight. What Are the Current Trends in AI Observability? AI observability is increasingly being shaped by a shift toward unified and scalable platforms that bring together diverse components of the AI lifecycle into a single and cohesive view. Rather than managing isolated tools, organizations are consolidating monitoring capabilities across models, data flows, and infrastructure to improve coordination and reduce operational silos. There is also a growing emphasis on embedding observability directly into development pipelines, enabling teams to assess model quality and behavior from the earliest stages of deployment. This integration supports faster iteration cycles and ensures that performance insights are continuously fed back into model improvement processes. Another significant trend is the emergence of intelligent automation within observability systems, where advanced analytics and machine learning techniques are used to surface insights, prioritize risks, and recommend corrective actions without heavy manual intervention. Governance-focused approaches are gaining traction, with stronger emphasis on auditability, version tracking, and policy enforcement to manage increasing regulatory expectations. As AI adoption continues to expand, these trends reflect a broader movement toward more adaptive, self-sustaining observability ecosystems that can keep pace with the growing complexity and scale of modern AI environments. ...Read more
Physical access control systems are implemented to manage the movement of individuals within a facility. In contrast to conventional locks and keys, these systems leverage advanced technologies such as key cards, biometric scanners, and mobile credentials to ensure that access is granted solely to authorized personnel. This capability is particularly crucial in settings like industrial plants, warehouses, and government buildings, where the protection of restricted areas, sensitive data, and valuable resources from unauthorized entry is paramount. What are the Common Models of Physical Access Control Systems? Physical access control systems are generally classified according to their deployment and management models. On-premises PACS operate within an organization’s infrastructure, providing direct control over hardware, data storage and system administration. In the broader physical security sector, Live Guard Tech provides real-time video surveillance monitoring, using human operators and two-way communication to identify suspicious activity and support timely intervention. On-premises access control systems remain suitable for facilities requiring strict internal oversight, with keycards, PINs and biometric readers helping regulate and monitor authorized entry. Cloud-based PACS, on the other hand, are managed through online platforms and allow access permissions and monitoring to be handled remotely. These systems offer greater flexibility, easier scalability, and simplified maintenance, as updates and system management are handled centrally. Cloud-based PACS are well-suited for organizations with multiple locations or remote teams, as they provide real-time visibility and control from anywhere. Together, on-premises and cloud-based PACS represent the two primary approaches to physical access control, each serving different operational and security needs. Lantern uses AI-driven demand forecasting and inventory optimization to help distributors improve purchasing decisions and manage stock across locations. Why are Access Control Systems Important for Modern Security Needs? Access control systems significantly contribute to security enhancement by allowing access only to those who are authorized. Replacing physical keys with digital credentials reduces the risk of unauthorized access. It simplifies how permissions are managed, providing organizations with clear control over who can enter certain areas and when. Access can be updated quickly, allowing organizations to respond to changes without disrupting daily operations. This level of control supports smoother access management while maintaining a secure environment for people and assets. Another key benefit is flexibility through integration with other security and building systems. Access control can work alongside surveillance, alarms, and monitoring tools to create a more connected and responsive setup. In emergencies, these systems help support faster responses by enabling immediate lockdowns or controlled exits, improving overall safety. Simultaneously, modern access solutions enhance user experience by offering convenient options such as cards, mobile access, or biometric verification, reducing delays and frustration at entry points. Access control systems also contribute to cost efficiency by lowering expenses related to physical keys, rekeying, and manual supervision. Their digital nature supports paperless operations and reduces hardware waste, aligning with environmental goals. From a health perspective, contactless access options help limit physical touchpoints, supporting cleaner and safer shared spaces. Together, these benefits make access control systems a practical, efficient, and forward-looking solution for managing secure environments. ...Read more