Two Companies Collaborate to Address Telecom Sectors Pressing Concerns

Enterprise Security Magazine | Wednesday, November 24, 2021

Mobileum’s unified Revenue Assurance and Fraud Management services and a suite of advanced analytics solutions will be used by Rakuten Mobile to combine deep network and operational intelligence with real-time actions to improve customer experience and cut costs.

FREMONT, CA: “We are thrilled to partner with Mobileum to enrich the mobile experience and engagement for our customers and also ensure that our engineers have access to real-time operational intelligence across Rakuten Mobiles nationwide network,” said Tareq Amin, CEO at Rakuten Symphony & CTO at Rakuten Mobile while Mobileum and Rakuten Mobile come together to announce a collaboration.

Mobileum, an international provider of analytics solutions for Communications Service Providers, deployed its best-in-class Active Intelligence Platform with Rakuten Mobile, one of Japan’s newest mobile operators. Mobileum’s extensive Active Intelligence platform provides telecom solutions for network security, testing and monitoring, risk management, roaming and core network, and customer engagement and experience, among other things.Mobileum’s unified Revenue Assurance and Fraud Management services and a suite of advanced analytics solutions will be used by Rakuten Mobile to combine deep network and operational intelligence with real-time actions to improve customer experience and cut costs.

“Our relationship with Rakuten Mobile reinforces the value that Mobileums Active Intelligence platform is driving growth, profitability, and market differentiation for our customers. We are excited to be working with an industry innovator like Rakuten Mobile to deliver cutting-edge, analytics-based solutions that empower digital service providers to grow and protect their revenues, innovate new business models, and digitally engage with their customers in the 5G era,” stated Bobby Srinivasan, CEO of Mobileum.

Rakuten Mobile announced collaboration and partnership agreements with Mobileum and chose Mobileum for its Revenue Assurance and Fraud Management capabilities. The two businesses will collaborate to build products to address some of the industry’s most pressing security, risk, and 5G testing concerns for telecom operators worldwide. Rakuten Symphony, which is part of the Rakuten Communications Platform, will make Mobileum’s products available to global operators.

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