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Enterprise Security Magazine | Monday, September 28, 2020
A leading customer engagement and team collaboration platform, maaiiconnect, helps organizations to build a secure and compliant customer relationships with new security features.
FREMONT, CA: The two-factor Authentication, Access Controls, Data Retention, Advanced Password Policies, and more have strengthened maaiiconnect's state-of-the-art security capabilities. Security is a top priority for most organizations and consumers, and is increasing in importance considerably. In the first part of 2020, the number of data breaches and security incidents has already doubled that of 2019.
Since its launch, maaiiconnect has been dedicated to revolutionize global communications with a secure hybrid cloud. This omnichannel platform combines telecom and digital channels for organizations of various sizes and sectors. Leading the way, maaiiconnect has further improved its security capabilities with new features to facilitate organizations to build the backbone of their security strategy:
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Access Controls
Set advanced password policies for staff to automatically need a change of password, limits the usage of similar passwords, lock staff out after a specified number of failed logins, set Blocklists and Allowlists for traffic, and need Two-factor Authentication.
'Organisation Structure' has been launched as a one-of-a-kind feature of maaiiconnect wherein organizations can develop a complete organizational structure that not only acts as a cross-departmental/office/team contact list but an extra layer of security. Admins can set or create access and permission levels for data and features on maaiiconnect.
Activity Tracking
Track staff activity records for a comprehensive overview of changes made to the system or suspicious activity.
Industry Compliance
Data retention solutions, regarding the storage, backup, and transit of customer data to client designated servers, can be tailored for compliance to various industry standards. These organizations now also have access to generate encryption keys within maaiiconnect for high levels of encryption security. Industry compliance can be custom built to suit numerous industry standards worldwide.
maaiiconnect is a flexible and scalable solution to support organizations of all sizes in their digital transformation journey. Your customers and partners trust their communication data in your hands. maaiiconnect is the tool that leads the way in enabling organizations to transform their customer experiences across touchpoints and build strong customer relationships, with advanced security capabilities.
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