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Enterprise Security Magazine | Friday, March 10, 2023
A cloud-based on-demand eDiscovery service is beneficial to law firms and legal departments of all sizes. As an on-demand service, it allows firms to manage eDiscovery from collection and processing through data analytics and document review without incurring many infrastructure fixed costs.
Fremont, CA: Initially, law firms and legal departments relied exclusively on wholesale outsourcing for eDiscovery. In recent years, providers have evolved from transactional to managed services that include Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Cloud-based solutions. Legal department and law firms are evolving by gaining expertise, knowledge, and experience. Insourcing and outsourcing became a constant, often cyclical, push and pull. Insourcing is always hampered by resource constraints. In terms of time, money, and human resources, the costs are considerable: software licensing fees, infrastructure buildout and maintenance, and acquisition and training of specialists.
On-Demand eDiscovery
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Advances in technology and their proven effectiveness in cloud-based delivery models have enabled insourcing without requiring extensive resources. It also provides scalability and improved extensibility. As an on-demand service, it allows firms to manage eDiscovery from collection and processing through data analytics and document review without incurring many infrastructure fixed costs. It improves quality, forensic soundness or defensibility. There are four key reasons to consider the on-demand model.
Anywhere, Anytime Availability: Cloud-based on-demand solutions are accessible throughout the year. Organizations are able to access their services anywhere they have an internet connection. A VPN or Citrix connection will not slow down processes or create connectivity issues. By combining this anytime/anywhere capability with custom workflow templates, standardized eDiscovery processes can be affected around the globe. In this way, a team can work efficiently and effectively from anywhere which are streamlined for eDiscovery workflow and tasks.
Enhanced Security: Services like Amazon Web Services and Microsoft Azure provide state-of-the-art security. Besides managing local data privacy laws, users can also ensure compliance with the General Data Protection Regulation (GDPR) and other challenges associated with removing data from their locality. Cloud-based legal technology offers enhanced security and compliance. In cloud-based security, data is encrypted automatically and two-factor authentication is also insisted as additional security control.
Alerts and Status Updates: Using a web-based application, users receive notifications as projects progress through the automated production workflow. As well, they can operate on and filter documents with the powerful new analysis and review functionality for greater efficiency and insight. The automated notifications allow users to focus on other tasks without having to divert attention to check status proactively. After receiving the alert, simply log on without monitoring the data.
Data Analysis and Review Functionality: By deploying on-demand technology in the cloud, data analysis and review can be performed within the platform. Automating low-value tasks and finding a tool that simplifies the analysis and review process. It is easier to help reduce errors (and speed up training).
A cloud-based on-demand eDiscovery service is beneficial to law firms and legal departments of all sizes. In terms of eDiscovery management, risk mitigation, cost reduction, and business value, this is the logical next step. This allows organizations (even those with limited resources) to take the work in-house, outsource, or do a combination of both.
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