As AI continuously evolving, it will present more advantages to the public sector. The governments also have to maintain their pace with the speed of AI.
FREMONT, CA: Artificial Intelligence (AI) is in progress to find its way in several governmental operations. As per IDC, it is estimated that worldwide expenditure on AI systems will reach almost $98 billion by 2023.
The increasing demand for AI will rise as nobody else is more aware than the government organizations about the issues of the customary procedure. Private sectors have abandoned traditional strategies and are using new products and life-changing technologies, and making themselves more efficient, while the non-defense agencies are still stressed to change their patterns. Many people still hold on to traditional computers, communication gear, and operating systems as they work well enough for them and do not put stress on their budget.
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Automated into Action
With time, government agencies are becoming more fascinated with AI. Slowly they are trying to explore the benefits given by AI in the workplace, starting from automating time-consuming manual tasks to advanced data mining. In reality, AI is more resourceful and augments the capacity of humans by making them more productive.
After a few years, some percentage of employees who are not skilled or do repeatable works will get replaced by AI. It may be a distressing situation, but industry observers have observed that people are concerned about losing their job when technological improves efficiency and productivity.
Improving Citizen Services
Besides, productivity benefits, AI also assists the government to carry out an excellent level of service to its citizens. AI sensors can instantly alert the service contractors when there are any issues in their areas and can also show them the shortest route to reach the place. Smart-cities can be one of the best examples where technology works along with humans.
However, some governments are already using AI, which helps the public servants make welfare payments and also helps them in making immigration decisions to plan new infrastructure projects. The government can also reply to the queries of the citizen with the AI-based chatbots and establish drone flight paths.