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Enterprise Security Magazine | Wednesday, December 08, 2021
Integration assists manufacturers in extending their ServiceNow platform into OT environments to include asset information, enabling factory floor digital transformation.
FREMONT, CA: The way a company functions changes due to digital transformation. This process encompasses systems, processes, workflow, and culture, and this transformation affects every company level and enables data from disparate areas to function more effectively together. Dragos Inc., a provider of cybersecurity for industrial controls systems (ICS)/operational technology (OT) environments, has integrated itsPlatform withServiceNow. This integration enables joint customers to increase the visibility of ICS/OT assets in support of digital transformation initiatives.
“Dragos helps ServiceNow Operational Technology Management provide a comprehensive contextual view of OT systems so that manufacturers can keep them secure and up and running,” states Allen Hackman, AVP & GM of Global Manufacturing Industry Solutions at ServiceNow. “The joint solution can help manufacturers safeguard and manage their OT systems across your manufacturing operations with a single system of action.”
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Dragos and ServiceNow work collaboratively to provide manufacturers with complete visibility across their environments via a unified platform. As a result, operators will benefit from enhanced efficiency in integrated IT/OT operations. Additionally, visibility into system relationships and dependencies aids in risk management, ensuring the protection of the core business and enabling compliance with compliance procedures.
Dragos is an industrial network platform that enables asset visibility, threat detection, vulnerability management, and incident response. Additionally, collaborative customers may now leverage the Dragos Platform's robust asset discovery to precisely catalog industrial devices alongside existing business assets via the OT certified Service Graph Connector with ServiceNow.
The ServiceNow Now Platform is a cloud-based platform for managing digital processes in enterprise operations. It is frequently used in security operations to manage incident response cases and service desk tickets. ServiceNow users can leverage the Dragos Platform to automatically discover non-traditional enterprise assets such as industrial controllers (Programmable Logic Controllers - PLCs, Distributed Control Systems - DCSs), assisting those pursuing IT/OT convergence in maintaining an accurate asset inventory. The added knowledge about OT assets enables ServiceNow users to make more informed workflow decisions based on asset kind, location, and function, resulting in increased overall efficiency.
“Dragos recognizes digital transformation is both a cyber and operational problem,” states Matt Robie, Senior Business Development Manager of Dragos. “The Dragos Platform integration with ServiceNow Operational Technology Management (OT Management) for the Now Platform enables customers to improve continuity of operations by increasing productivity and cooperation between IT and OT.”
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