DECEMBER 2020ENTERPRISE SECURITY| | 9ecosystem to find new ideas and, most important, new partners to collaboratively build our solutions for tomorrow.When it came to security and fraud systems evolutions, we decided to have the same approach, both for client facing security solutions, core security systems evolutions and, last but not least, fraud management development.Our new ways of working and collaborating allow us to make strong and fast steps while embracing some new technologies and, most important, moving to security by design and changing our organization.Starting with client facing, we have moved to a multi-biometric approach. If we of course use the "simple" finger print ID available on mobile, our collaboration with a security technology provider allows us to expand to much more advanced biometric capacities. Our new authentication solution combines finger prints (which are not the Touch ID), living facial recognition and voice biometric. Depending on the requested authentication level, our clients use 1 or several biometrics.If we have worked hard on the client experience to allow the easiest authentication, no compromise was taken on security and we succeeded to absorb the increased complexity. At the same time, we have made many security evolutions. Obviously, a set of them was classic duties for security framework evolutions. But another important part was induced by our security by design approach together with the hard work raised by systematic penetration tests on each new initiative.Thanks to our new ways of working with the factories, all of them have been commonly managed between business and IT as any other "classic" business expectations. In other words... business security awareness and involvement have both drastically strengthen. Fraud management has also benefit from this new ways of working. Our new partnership with a FinTech allowed us to move to a new approach based on artificial intelligence.Outside the technology part (which is of course very important), our collaborative work is driving us to review profoundly our organization. Indeed, this advanced technology is not only about blocking known fraud cases, but is also about anticipating new ones. As such, our fraud management processes must be widely reviewed and collaboration must be widely extended across the company.Security and fraud have been since long a major concern for BNP Paribas and we, at Wealth Management, have moved the balance much more to business while keeping of course a very strong and specialized IT drive. What is for sure is that security is a shared and aware responsibility across all our employees, managers and executives. ESThierry DerungsNo way to keep your tech security geek guru in the basement while having business dreaming in paradise and risk managers running after fraud cases
< Page 8 | Page 10 >