APRIL - 2021ENTERPRISE SECURITY| | 19updated version of their next-generation multi-factor authentication solution--HID Approve, enabling employees to remotely connect to their office environment. Consequently, the employees can now flexibly communicate with their respective workspaces with an enhanced user experience.The newly launched version combines the security of public key-based cryptography with the convenience of mobile push notifications. It delivers a secure and straightforward way for users to authenticate and verify their transactions. "With the pandemic radically shifting business operations, supporting open standards became the norm for us. We also made sure we are compatible with the market standards while focusing on user experience to a point where it would be basically plug and play for our customers," exalts Jones.Being the world's leading authentication solution provider, HID Global has mitigated various identity management challenges for multiple organizations, garnering worldwide recognition along the way. Jones recalls a notable instance when HID global acted as a gatekeeper of internet banking solutions for a core banking vendor. As one of the many banks shifting their operations overnight in the wake of the pandemic, they needed to deploy and integrate an authentication product into their ecosystem. So, the vendor sought HID Global's help just six weeks before the bank was planning to launch their internet banking solution, which is an extremely short time in the banking industry. But staying true to their reputation, from that initial discussion to the point of going live, HID Global smoothly got the operations up and running through their authentication service hosted in the cloud in order to let the bank start distributing credentials to their customers and onboard them using a mobile device as soon as possible.To corroborate HID Global's widespread recognition in providing best-in-class access control solutions, the company has also ventured into offering authentication solutions for passports. Today, even the US green card has the name `HID Global' embossed on its backside. "We are also putting chips into the cards, which means customers can then use them not only to get into their building, but also log into their PC, or access their VPN," avers Jones. As HID Global steps into another brand new year, there are two significant trends that Jones is setting his sights on. Firstly, the evolving behavioral pattern of consumers in the wake of prioritizing data-driven customer journey. Jones wants to emphasize faster onboarding of customers with data-driven security authentication measures. HID's Risk Management Solution (Fraud Prevention | HID Global) allows companies to make authentication decisions based on factors such as person's behavior or the level of threat they may represent.Secondly and lately, Jones believes there has been quite an explosion of credentials. From social media accounts to bank accounts, all credentials across different platforms need to be maintained separately. "So we are aiming to provide inherent security by reducing the number of credentials. For instance, authenticating a government ID through bank credentials. We believe it will be helpful for everyone if there is one less password to remember," concludes Jones. ESPaul JonesInstead of treating multi-factor authentication as just another layer of security, we empower our customers by applying adaptive authentication, which allows for a seamless user experience
< Page 9 | Page 11 >