APRIL 2020ENTERPRISE SECURITY| | 19HELINICKBolstering Security Systems through Premium Servicesvirtualisation systems, HELINICK pushes its existing and new customers to revamp their operations and integrate the emerging premium technologies into their existing systems.Committed to becoming a trusted ally in the field of security systems, HELINICK structures work processes into three important steps: identification of the solution, execution, and maintenance services. Using the most advanced technologies, HELINICK offers top-quality solutions and services for electronic security and integrated systems that cater to different verticals. Its cost-effective electronic security solution includes intrusion detection systems, access control systems, entrance systems, time and attendance systems, ticketing and parking systems, EAS, and perimeter detection systems. It covers prevention, detection, alarm, and post-event analysis and collaborates with contractors and beneficiaries of such solutions in all phases of project execution. Built in 2003, HELINICK's high-quality service and maintenance platform provides support to clients at every stage of professional relationships. With the aid of its Service and Maintenance department, HELINICK generates a prompt response to customer queries and even ensures territorial coverage in all major cities of the country through work points and local representatives. Its brilliant service and maintenance department offers a wide range of related S&M activities, such as T-call centre, HelpDesk, ticketing, and fleet monitoring. It even reduces the response time, intervention, and remediation, and optimises customer satisfaction.Being one of the first companies in the Romanian market to promote integrated systems, HELINICK has successfully integrated several complex platforms into existing workflows to cover all the functions and facilities required by medium and high-security applications. With over 100,000 detectors, 900 extinguishing systems, and 200 aspiration detection systems installed, HELINICK's expert solutions identify and minimise risk, and automatically generate corrective measures to ensure safety. With its state-of-art audio and video intercom systems, HELINICK paves the way for the simplest form of communication between people at different security levels and determines the interaction points between operators and users of a system. As one of the trusted partners for clients over the years, HELINICK proves its commitment by serving top-clients such as Orange and Ericsson for the past 25 years. Its collaboration with France-based Orange telecommunications dates back to 1998 when HELINICK built an integrated security system based on access control that controlled 22 locations across Romania. In another case, HELINICK successfully built the largest multi-site integrated security system named Unified Badging System (UBS) for one of Romania's largest oil and gas companies.With decades of continued excellence in the Romanian market and recently in EMEA region, HELINICK values its journey so far and remembers the clients who helped it in the early 90s to reach the heights that they enjoy presently. The CEO and the team wish to thank the representatives of those firms, which include Mark Ritterling from HID, Lars Pederson and Piotr Multanski from UTC/Lenel, Rob Osterling from Honeywell, and Barnette Mathew from Mercury. Furthermore, HELINICK aims to span across Romania and its neighbouring countries. "We still dream of being independent, from a vendor point of view, want to consolidate our presence in the local market, and operate under the same name and fiscal code with our proficient software integration department and the strong pre-sales team," concludes Retegan. ESSafety and security solutions assure customers that risk is under control. They can focus on their business as the security services are provided by a trusted company
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